Terms and Conditions

Limitations of liability​​

• Any goods claimed under guarantee excludes shipping costs for repairs or replacements needed.

• We accept no liability for the water quality produced.

• The product is purchased at your own risk and it is your responsibility to ensure proper installation, operation and to verify the actual components supplied with the system.

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Guarantee

• Each component is individually guaranteed as per manufacturers' specifications. Unless specified, the guarantee is 6 months.

• We cannot guarantee ‘no leaks’ since the shipping process and installation is out of our control.

• We cannot guarantee any ‘unboxed breakages’ as we have no control over the installation or shipment.

• Membranes, UV globes and filters carry no guarantee.

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Intellectual property

Any designs produced for you will remain our intellectual property and may not be replicated or used in any other form without prior written consent.

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Pricing and payment terms

• The prices displayed are exclusive of VAT.

• The displayed prices are for standard components and excludes our Water-to-Home control system; in other words the displayed price is for the standard filtration and pump system only.

• All prices exclude shipping, installation and consulting. 

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Product information 

We recommend taking a water test and sending us the results for optimal design and pricing (see water testing). Filtration systems are complex, and it is advisable to consult us before purchase.

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The images used for the product display are for illustration purposes only and the actual product may differ.