Terms and Conditions
Limitations of liability​​
-
Any goods claimed under guarantee excludes shipping costs for repairs or replacements needed.
-
We accept no liability for the water quality produced.
-
The product is purchased at your own risk and it is your responsibility to ensure proper installation, operation and to verify the actual components supplied with the system.
​
Guarantee
-
Each component is individually guaranteed as per manufacturers' specifications. Unless specified, the guarantee is 6 months.
-
We cannot guarantee ‘no leaks’ since the shipping process and installation is out of our control.
-
We cannot guarantee any ‘unboxed breakages’ as we have no control over the installation or shipment.
-
Membranes, UV globes and filters carry no guarantee.
​
Intellectual property
Any designs produced for you will remain our intellectual property and may not be replicated or used in any other form without prior written consent.
​
Pricing and payment terms
-
The prices displayed are exclusive of VAT.
-
The displayed prices are for standard components and excludes our Water-to-Home control system; in other words the displayed price is for the standard filtration and pump system only.
-
All prices exclude shipping, installation and consulting.
​
Product information
We recommend taking a water test and sending us the results for optimal design and pricing (see water testing). Filtration systems are complex, and it is advisable to consult us before purchase.
​
The images used for the product display are for illustration purposes only and the actual product may differ.